Requisition Number: 12 2020 09 BUS237
Job Title: Lead Product Manager
City: Columbia
State: SC

Lead Product Manager

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Description/Job Summary

AgFirst Farm Credit Bank provides financing, as well as a range of technology and other services, to a network of agricultural lenders in the United States and Puerto Rico using a cooperative business model. Located on Main Street in Columbia, S.C., AgFirst is committed to providing a comfortable, inclusive work environment. We believe in investing in our employees so they can help lead our $35 billion company into the future. Do you share our passion for making an impact on the world? You may be a great fit for our AgFirst family.

AgFirst is seeking a Lead Product Manager for transformation of the Commercial Loan Origination product suite, starting with an nCino implementation, who is responsible for product planning and execution throughout the product lifecycle to deliver winning products including:  gathering and prioritizing product and customer requirements, defining the product vision, and working closely through an Agile framework with technology, sales, marketing, operations, and support to ensure expected business outcomes, customer satisfaction, and efficiency expectations are realized.  The Lead Product Manageralso ensures that the product and marketing efforts support AgFirst’s overall strategy and goals.

The Product Manager is expected to:

  • Help lead a major multi-year product initiative to deliver an integrated nCino implementation to our Association partners as their primary loan origination solution with the help of integration partners, AgFirst staff, Association partners, consultants, and industry experts.  
  • Execute on the product vision, strategy and roadmap for the loan origination service transformation
  • Deliver market requirements (what the customer needs to solve their problem) and product requirements (how a product will address the customers need) with prioritized features and corresponding business value justification
  • Work with external third parties to assess partnerships and opportunities
  • Be an expert with respect to the competition and benchmarking to industry best practice
  • Develop the core positioning and messaging for the product
  • Support product demos to customers and stakeholders
  • Set goals related to business outcomes, process metrics, and user satisfaction
  • Deliver product features and roadmap refinements to senior leadership quarterly
  • Develop and maintain business value proposition tools, documentation, and collateral
  • Manage to budget and timelines to ensure successful product launches
  • Develop the customer engagement models for our customer base:  Farm Credit Associations
  • Execute the engagement and communication plan to keep Associations participating and aware of our transformational journey
  • Act as a leader within the company

Requirements:

  • Minimum of 7 years experience as a Product Manager or Product Marketing Manager
  • Demonstrated success defining and launching excellent products
  • 10+ years of experience in a job in the lending, commercial or mortgage banking, fintech, loan origination platforms market
  • Experience implementing nCino
  • nCino Admin experience a plus
  • Excellent written and verbal communication skills
  • Bachelor’s degree (MBA preferred)
  • Technical background, with experience in Agile
  • Excellent teamwork skills
  • Proven ability to influence cross-functional teams without formal authority
  • Post pandemic, must be able to travel 20-25% of the time
  • Examples and at least one sample of an effective product launch delivered in the past





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